Denon Receiver Not Playing TV Audio

Don’t Despair! Here’s How to Get Your Denon Receiver to Play TV Audio

Are you frustrated because your Denon receiver won’t play TV audio? Don’t despair! This can be a very common issue, but thankfully there is a straightforward solution. In this blog post, we will be going over all the steps you need to take in order to get your Denon receiver to play TV audio. So don’t worry – with a few simple steps, you’ll have your Denon receiver playing TV audio in no time!

Check the HDMI Connection

If your Denon receiver isn’t playing the TV audio, one of the first things you should do is check the HDMI connection. Make sure that all of the cables are securely connected to the TV and receiver. Also, check the HDMI cable itself to make sure there are no visible signs of damage. If the cable appears to be broken or frayed, try replacing it with a new one.

Next, make sure that the HDMI input on the Denon receiver is set correctly. Depending on your model, there may be multiple options available, so choose the one that corresponds to your TV’s HDMI output.

Finally, verify that your TV is sending audio through the HDMI connection. On some TVs, you will need to manually turn on the audio output for HDMI in the TV’s settings menu. Consult your TV’s manual for specific instructions.

Once you have completed all of these steps, try playing the TV audio through the receiver again and see if it works. If it still doesn’t work, then it may be time to move on to other solutions. Check if the receiver has any other inputs that could be used instead, such as RCA or optical cables. Check that those connections are secure and ensure that you’re selecting the correct input on the receiver.

If none of these solutions work, then it could be a problem with either the receiver or the TV. Try connecting the same TV signal to another device, such as a soundbar, to determine whether the issue lies with the Denon receiver or the TV. Alternatively, you could also connect another device, such as a laptop, to the Denon receiver to see if it plays the audio without issue.

Check the Settings

If the HDMI connection seems to be working properly and you still aren’t getting any sound from the Denon receiver, then the next thing to do is to check the settings. If the Denon receiver is connected to a TV, it’s important to make sure that the receiver is set up as the audio output device.

On the Denon receiver, you can usually access this setting by navigating to the Setup menu. From there, you’ll want to select the option for Audio Settings or something similar. From here, you’ll need to select the Audio Output Mode. Depending on your setup, you may want to select “TV” or “Receiver”, depending on which device you want to be the audio output.

Once you’ve selected the correct output device, be sure to save your settings and exit the menu. Then try playing an audio source through the TV and check if sound comes through the receiver. If not, double-check the connections between your TV and receiver to ensure everything is firmly in place.

You should also check the volume level of both devices—sometimes these can get turned down too low, resulting in no sound being played. If all of these steps fail, consider unplugging the power cords of both devices and plugging them back in after a few minutes. This could help reset both devices and get things back in order.

Check for Software Updates

When troubleshooting a Denon receiver not playing audio from your TV, the first step is to check for any available software updates. This is a simple process that can be completed by accessing the Denon Setup menu on the receiver. Once in the menu, navigate to ‘Update’ and then select ‘Software Update’. If an update is available, you will be prompted to download and install it.

Another method of checking for software updates is to download and install the Denon Setup app. This app is available on both Apple and Android devices and allows users to manage settings, check for updates, and more. To check for software updates using the app, launch the app and then select ‘Software Update’ from the main menu. If an update is available, you will be prompted to download and install it.

It is also possible to manually check for software updates using a computer. To do this, visit the Denon website and then navigate to the ‘Support’ section. Here, you can enter your model number and check if any software updates are available. If there are, you can download and install them onto your receiver.

Once all of the necessary software updates have been installed, it’s time to test your setup again. If you are still experiencing problems with your Denon receiver not playing audio from your TV, it’s time to move onto the next step of troubleshooting.

The first thing to check is the connection between your receiver and TV. Make sure that all cables are securely connected and that none of them have come loose over time. It’s also important to ensure that you are using high-quality cables which are capable of transmitting audio signals effectively.

Try a Different HDMI Port

If your Denon receiver is still not displaying TV audio, try a different HDMI port. It is likely that the present port has become defective and no longer functions properly.

First, unplug your Denon receiver from the wall socket and unhook the HDMI wire from both the receiver and the TV. Then, connect the HDMI cable to another HDMI port on the receiver. Reconnect the power cord and turn on your Denon receiver after connecting the HDMI cable to a new port.

After ensuring that your Denon receiver is turned on, turn on your TV and check to see whether the audio is now playing properly. If this is the case, it signifies that the prior port was destroyed and is no longer operational.

If your Denon receiver is still not playing TV audio, you may need to attempt some more troubleshooting steps. Check your settings, try upgrading the program, and refer to the handbook for further information.

You may also reset your device by pushing and holding the “Main Zone Power” button on your receiver’s front panel until it shows “STANDBY” mode. All of its components, including the audio output settings, will be reset. Make sure you choose the right input source in both the receiver and TV menus.

On the Denon receiver, push the “Input Selector” button until it appears in the front panel display. Finally, ensure that all wires are firmly plugged in at both ends. Check the connections between the television, soundbar (if applicable), and Denon receiver. If none of these options work, call Denon customer care or take it to a nearby authorized service center for expert assistance.

Check the Manual

It’s usually a good idea to consult the user handbook that comes with your audio system when troubleshooting any audio system. Denon receivers come with detailed instructions that can assist you in troubleshooting. You may need to reference the handbook in certain circumstances to determine the correct settings for your device.

The instructions will also show you how to change audio settings including volume, balance, and tone. It can also advise you about available features such as HDMI ARC, optical input, and Wi-Fi connectivity.
If you’ve tried everything else on this list and are still having problems with your Denon receiver, it’s time to examine the manual.

Make sure you read the instructions thoroughly and follow all of them. If you are still having problems after reviewing the manual, please contact Denon customer service for assistance. Denon has a specialized staff of specialists that can answer any product-related inquiries and give technical guidance as needed.

Contacting customer support is also a good option to see whether a software update for your device is available. A software update may correct common faults that are causing your problem. They may also be able to provide further resources or troubleshooting suggestions if necessary.

Call Customer Support

In the event that none of the aforementioned measures are successful in getting your Denon receiver to play TV audio, it is essential to get in touch with the customer care service for the company. There are a variety of channels via which you may communicate with the customer service department, and you can choose whatever one works best for you.

The first option is to contact them via phone. You may locate the phone number for your local Denon customer support line by consulting the manual for your device or conducting a search online. If you are having problems getting in touch with them, you could look for their toll-free number online. It is possible that you will discover it there. When you finally get through to a person, you should describe the issue that you are having and then follow the directions that they provide you.

Email is yet another option for communicating with the customer support department. The vast majority of Denon receivers come with a warranty card that contains information on how to get in touch with the manufacturer. You may use this information to write an email to their customer support department, providing a comprehensive explanation of the issue that you are having, and they will be able to assist you.

Last but not least, the official website for Denon may include some helpful information that you may access online. You may contact them through a part of their website that is specifically designated for support and assistance to customers. You may make a request for assistance to their customer support staff straight from this page, as well as search for help articles that are relevant to the problem that you are having.

In the event that none of the other solutions work, the best approach to receive the assistance you want is to get in touch with the company’s customer support department. They will be able to provide you with troubleshooting assistance and restore normal operation to your Denon receiver thanks to their extensive knowledge and experience.


It’s not always easy to figure out why a Denon receiver won’t play the TV sound while you’re troubleshooting it. We really hope that our tutorial has been of use to you in resolving the issue and getting your Denon receiver back up and running so that you can once again enjoy watching all of your favorite television episodes and movies. If you have exhausted all other options, go to the user manual or get in touch with Denon’s customer support for more assistance. You should now have a better knowledge of how to set your Denon receiver to play TV audio now that you have read these guidelines and kept them in mind.

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